OT intervention may involve:
If your question hasn't been answered below, please contact us and a staff member will assist with your question.
Occupational therapy is a client-centred health profession concerned with promoting health and wellbeing through occupation. The primary goal of occupational therapy is to enable people to participate in the activities of everyday life. Occupational Therapists achieve this outcome by working with people and communities to enhance their ability to engage in the occupations they want to, need to, or are expected to do, or by modifying the occupation or the environment to better support their occupational engagement.
OT intervention may involve:
No. The Potential Ability Group is able to provide Occupational Therapy support to people of any age.
We provide community-based Occupational Therapy services to support recovery and return-to-work goals following a work-related injury. Our team focuses on functional rehabilitation, building capacity for daily activities, and supporting safe and sustainable return to work where appropriate.
Following referral, we liaise with the RTWSA scheme agent and workplace stakeholders to ensure services align with recovery and return-to-work plans.
Services are funded through Return To Work SA. Our fees are in line with the RTWSA fee schedule, and sessions must be approved by the scheme. Participants do not pay out-of-pocket costs for approved services.
We are an approved provider under the Lifetime Support Authority Scheme and support individuals who have sustained serious injuries in motor vehicle accidents. Our Occupational Therapists offer community-based support focused on building independence, participation, and quality of life. Services are funded through the Lifetime Support Authority (LSA). Our fees follow the LSA fee schedule, and all services are approved by LSA before they commence. There are no out-of-pocket costs for participants for approved supports.
There are a number of rebates and funding support options available for children, young adults and adults. Please refer to our fees and funding supports for detailed information.
Private fees are set by TPAG and reviewed annually to ensure we can continue to maintain a high quality community based service, both now and in the future.
Insurance funded fees are set by the individual insurance agencies.
Our fees for NDIA and DVA clients are set by these government agencies.
Please note, where permissible an onboarding fee is applicable to offset administration costs.
Please refer to our fee schedules.
Yes, reports take time to complete by the OT's and include specific information. Sometimes it is not necessary to have a typical report at the end of an intervention, and depending on the circumstances you may prefer a summary email from the therapist for example. If you would like a written report, please advise your therapist or our friendly office staff. Please note that some funding bodies require a report at the end of an intervention, this cost will likely be covered by that body, however if you have any questions please contact us.
TPAG utilises Allied Health Assistants (AHA), and where possible, if a service can be delivered by an AHA at the same quality as an Occupational Therapist, we will use the AHA to ensure value for money and that services are delivered to the participant at the lowest possible cost.
Our fees are set to be fair and equitable to all our clients, so frequency, time of day of appointment and location do not impact anyone or disadvantage them. We endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible.
To be fair and equitable to all our clients, we have a flat fee for ‘hub’ travel (noting that the NDIS set the permissible fee for NDIS funded clients) and this is averaged out as applicable, and shared between all hub clients, so no one is disadvantaged by being the first or last appointment of the day (travel to and from appointment) or advantaged by being the second, third, etc, client who don’t pay a travel fee because the therapist is already in the area. The kilometres travelled is charged separately at $1.00 per/km and is based on total distance travelled, divided by number of clients seen on the day, to ensure we are only covering the therapists costs and to keep this cost to a minimum. If a client lives outside a ‘hub’ area we will quote upfront and share the travel fee between clients in the same location whenever possible.
As TPAG is a non NDIS registered provider, additional expenses not covered by NDIS funding are to be paid privately by the client, including but not limited to, room hire (including school/site fees) and consumables such as food for cooking/eating goals, etc.
Please note, where permissible an onboarding fee is applicable to offset administration costs.
Anyone can refer. However a GP or specialist referral is required for some funding support options, such as Medicare and DVA. Please call the office to discuss this process. To make a referral, please fill in our online referral form.
Please complete a referral form. Our friendly admin team will liaise with you to complete the referral and once processed be in touch to book an initial assessment.
We currently have a waiting list for ongoing weekly/fortnightly services in some regions. If applicable, we are happy to add you to our waiting list and contact you as soon as there is availability. Please contact the office if you would like to check this prior to completing a referral.
Generally speaking, once we have all the required information we can allocate an OT within 72 hours and then book the initial assessment as soon as possible dependent on the OT availability.
This will depend on the individual, however as a guide an assessment is on average between 1 and 1½ hours and a therapy session runs on average between 45 minutes to 1½ hours. We don’t utilise shorter appointments as this simply doesn’t allow enough time for the OTs to complete a thorough assessment / therapy session and longer appointments allow us to have less frequent sessions, so less travel fees also.
No, at The Potential Ability Group we come to you. This allows our therapists to observe the client in their own environment and means that the challenge that they are experiencing can be better understood. It also allows the therapist to best plan therapy with the available tools/space in mind.
A GPCCMP, or GP Chronic Condition Management Plan, is a Medicare funded referral which allows a client with a chronic medical condition/s to get input from their regular medical practitioner (doctor) as well as other health professionals, such as Occupational Therapists, Physiotherapists, Dieticians and more.
GPCCMP’s were formally known as TCA's (Team Care Arrangements). A GPCCMP is put in place by a client’s doctor.
A GPCCMP referral can cover up to 5 allied health appointments through Medicare in the one calendar year, and the referral itself lasts one year from the date of referral. Unless otherwise specified by the referring medical practitioner, referrals to allied health services for patients with a chronic condition will be valid for 18 months. At The Potential Ability Group there is a gap payment for services even with a GPCCMP referral, please discuss the costs with our office staff as you will be required to pay on the day of your service.
No, we are not registered under the NDIS but are able to provide services to Plan and Self Managed funded clients.
At The Potential Ability Group, our Occupational Therapy team works closely with families, teachers, and other supports to implement strategies to help our client’s engage in occupations in their home, at childcare, kindergarten and school environments. The term ‘occupation’ refers to what we do to fill our time, and what has value to us. For children these occupations could include:
Occupational therapists apply evidence-based approaches that are holistic and client and family centred to provide effective intervention.
To answer your question directly, it’s not. We don’t actually have a ‘Head Office’ or any office space for that matter. As you may know, all our OT sessions are conducted in home, community or in school, so we don’t need a physical office space or therapy rooms for our OTs to work from. Our administrative and management teams all work from home offices and are connected online. Our team is spread across South Australia, servicing different areas and most live local to the region they provide services. McLaren Vale is simply a central location for many of our staff and it is where our mail goes. Think of it as a virtual office for the business.
The Potential Ability Group believes in work-life balance, we want our team to relax and spend time with their families on the weekend.
We have a number of service agreements with both government and non-government organisations and are available to discuss contract/locum opportunities with other organisations, requiring Occupational Therapy services, please contact us and ask to speak with one of our Senior Clinical Occupational Therapists.
If your question hasn't been answered above, please contact us and a staff member will assist with your question. Who knows, it might be a good candidate for the FAQ page!
